Vacancy Vacancy Thu, 21 Oct 2021 12:55:21 +0530 en-us BPO non voice Thu, 08 Jul 2021 00:00:00 +0530 • Managing mails &Chat of the customers\r\n• Identifying customer needs, replay to questions and providing solutions\r\n• Building sustainable customer relationships\r\n• Keeping records of all Email & Chat conversations\r\n• Building product knowledge; and improving performance and achieve targets.\r\n• Maintaining and improving quality results by adhering to standards and guidelines.\r\n• Detail-oriented: Agents must listen carefully to customers and be able to pick up on small details to provide accurate responses to customers.\r\n• Organized: Agents need to be able to access CRM systems and track recorded conversations while speaking to customers.\r\n• Flexible: Agents have to be able to adapt to unique customer queries and situations.\r\n• Friendly/empathetic: Agents need to be able to understand a situation from a customer\'s perspective and have a positive attitude toward people, even when dealing with difficult problems.\r\n• Calm under pressure: Agents may have to handle hundreds of customer calls each day. They should be able to maintain composure in stressful situations.\r\n• Effective communicator: Agents need great verbal/written skills to effectively communicate with customers.\r\n• Professional: Agents must be able to apply professional behaviour with colleagues and customers to quickly and effectively resolve issues and improve customer satisfaction.\r\n• Candidates who are Fresher/Recent Graduates/Candidates with relevant experience) can apply\r\n• Fluency in communication(English/Hindi/Telugu) \r\n• Familiar with MS Office Tools\r\n• Have a good attitude - should be committed to the work\r\n• Can-do attitude with ability to manage multiple tasks in tight timeline frames.\r\n• Ability to work independently with strong attention to detail and quality.\r\n• Must be patient and a good listener to answer customer query and concerns.\r\n• Excellent customer handling and customer engagement skills. Assistant manager Sun, 18 Jul 2021 00:00:00 +0530 Job Openings for 20 Assistant manager Jobs with minimum 2 Years Experience in Hyderabad having Educational qualification of : Other Bachelor Degree with Good knowledge in Sales, Assistant Manager etc. Having experience of 2 years in real estate industry is mandatory. Other skills are having communication skills etc.. Sales Executive Tue, 24 Aug 2021 00:00:00 +0530 Sales Executive \r\nRequire Direct Sales Executive for selling Thermal Paper Rolls and Aluminum Foil.\r\nWork Location: Mumbai.\r\nSalary Range: 15,000 + travel allowance + incentives\r\n\r\nWork Territory: Mumbai, Navi Mumbai and Thane.\r\n\r\nSales Executive Job Duties:\r\nExperience preferably with 4-5 Years’ experience in Retail and Wholesale marketing. \r\nExcellent communication, presentations, negotiation and collaboration skills\r\nExperience in selling Food packaging products and Paper used in hotel industry. (Thermal paper roll, Aluminum foil paper roll, brown papers etc)\r\nWell versed with the local Mumbai Market and its functioning. \r\nGood contacts with Wholesalers, Hotels, retailers etc.\r\nActive listening, rapport building on the calls\r\nSkills for giving demos and managing post sales relationship \r\nProactive seeking new business opportunities in the market\r\nPrepare reports and market information summary. \r\n\r\nDesired Skills:\r\n\r\nPresentation Skills\r\nClient Relationships\r\nProspecting Skills\r\nGood Communication Skills\r\nExcellent Convincing Skills\r\nMotivation for Sales\r\nResult oriented\r\n\r\nEducation:\r\n10th or 12th , with a concentration in marketing, promotions, Sales Manager Sun, 05 Sep 2021 00:00:00 +0530 Manager \r\nExp: 5 yrs in Real Estate \r\nQualification: Diploma or degree (any) passed\r\nsalary +incentives\r\nincentives will be discussed in interview\r\nsalary will be 25k to 50k depend upon the candidates Marketing Executive Sun, 05 Sep 2021 00:00:00 +0530 Marketing Executive (Males)\r\nExp: 0-2 yrs\r\nQualification: Minimum Inter passed \r\ntele calling+ field marketing \r\nthey should be able to wear uniform (no blazer)\r\nsunday will be working day and tuesday will be week off\r\nsalary +incentives\r\nincentives is 20k for 1 sale\r\nsalary will be decided in interview round \r\nminimum start is 10K and maximum is 15k Telecaller Sun, 05 Sep 2021 00:00:00 +0530 Tele Caller (Females)\r\nExp: 0-2 yrs \r\nQualification: minimum inter passed\r\nthey should be able to wear uniform (suit with blazer)\r\nsunday will be working day and tuesday will be week off\r\nsalary +incentives\r\nincentives is 20k for 1 sale\r\nsalary will be decided in interview round \r\nminimum start is 10K and maximum is 15k Customer Support Specialist Mon, 06 Sep 2021 00:00:00 +0530 Customer Support Specialist Chat Help Desk job description\r\nCustomer Support Specialist responsibilities included:\r\n• Responding to customer queries in a timely and accurate way via chat\r\n• Identifying customer needs and helping customers use specific features\r\n• Analyzing and reporting product malfunctions \r\nJob brief \r\nWe are looking for a Customer Support Specialist to assist our customers with service enquiries when \r\nusing client’s services. \r\nCustomer Support Specialist responsibilities include resolving customer queries, recommending \r\nsolutions and guiding services users through existing immigration cases and new customer enquiries. To \r\nbe successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. \r\nYou should also be familiar with help desk software. \r\nUltimately, you will help establish our reputation as a company that offers excellent customer support \r\nduring all sales and after-sales procedures. \r\nResponsibilities \r\n• Respond to customer queries in a timely and accurate way, via chat\r\n• Identify customer needs and help customers\r\n• Analyze and report service requests (for example, existing case, file information and new service \r\nenquiries)\r\n• Update our internal databases with information about enquiries and useful discussions with customers \r\n• Monitor customer complaints on social media and reach out to provide assistance\r\n• Share feature requests and effective workarounds with team members\r\n• Inform customers about new services\r\n• Follow up with customers to ensure their technical issues are resolved\r\n• Assist in training junior Customer Support Representatives \r\nRequirements \r\n• Min 2 Yrs. Experience as a Customer Support Specialist or similar CS role\r\n• Familiarity with our industry is a plus\r\n• Understanding of how CRM systems work\r\n• Excellent communication and problem-solving skills\r\n• Multi-tasking abilities\r\n• Patience when handling tough cases\r\n• Any Graduate is preferred female receptionist Thu, 21 Oct 2021 00:00:00 +0530 Data entry\r\nMs excel\r\nMs word\r\nFreshers or experienced